Mission Continuity is the ability of an organization to continue serving its constituents and maintain viability following a disaster or other disruption. Typical continuity measures include being able to resume functions at alternate locations, backing up and storing data offsite, maintaining current contact information for staff, vendors, and etc. The planning process begins with determining your department, division, unit or lab’s critical functions, also called essential functions, that must be recovered within 30 days of a disaster in order to prevent irreparable harm to:
- The University's ability to provide critical patient care, administrative, academic, research, or service functions.
- The University's reputation.
UC Ready Enhancement Project
Continuity plans identify:
- General information about your department.
- Departmental essential functions (those services that must continue).
- Resources needed to perform departmental essential functions (IT needs, facility workspace, personnel, equipment, etc.).
- Action items to lessen the impact of the crisis.
UC Ready is University of California continuity planning tool.
This web-based program, implemented throughout the University of California system, was designed to prepare for rapid resumption of the University's mission following any unexpected crisis. All UC San Francisco departmental continuity plans are developed and saved in this easily accessible program.
UC Ready is a web-based software tool that provides a step-by-step process for creating a business continuity plan. It is one component of a system-wide continuity planning program that helps UC manage risks to the University's mission caused by an adverse disruptive event.
- The embedded ability to conduct a Business Impact Analysis (BIA) to identify the most critical functions and time sensitive processes
- The ability to develop a campus-wide mission continuity plan and provide reports at the campus and system-wide levels
The Division of Homeland Security Emergency Management meets with individual plan owners to ensure a seamless workability with the UC Ready tool. In doing so, the Mission Continuity Program collaborates and supports individual plan owners to prepare and update Mission Continuity Plans in the UC Ready tool.
What does this mean for your department?
UC San Francisco departments that are considered critical will be contacted to develop a continuity plan. Having completed continuity plans that details what resources your department needs to perform or resume essential functions will assist the campus Emergency Operations Center in allocating resource support to departments during the response and recovery phase of an incident. It is recommended that all departments conduct minimal continuity planning operations in UC Ready to help manage small to moderate incidents to assure continuity of operations.
If your department has not been contacted about developing a continuity plan, you may contact the Business Continuity Manager to schedule a meeting to discuss business continuity planning. Contact information is listed below.
Essential personnel who need to come to campus and health environments are generally those staff who have been identified based on essential function required to keep UCSF operating during an emergency, like a pandemic or an earthquake. During an emergency, essential functions provide services that directly relate to the health, safety, and welfare of the University, ensure the continuity of key operations and maintain and protect University people, properties and the environment.
Continuity planning is performed on a departmental level and senior management for each department and schools determine which functions are essential, and how to staff those functions during an emergency or suspension of normal operations. Once the essential staffing plan for a department is determined, the senior manager in the department is responsible for communicating the information to all personnel in their respective department. There are some individuals who may be required to perform essential services remotely and those individuals are usually identified in advance and notified by their supervisors, but in most cases essential personnel are expected to be on-site. These include, but are not limited to, health care workers, researchers involved in animal care or refrigeration of sources, police officers and dispatchers, facilities services workers and maintenance crews, public information officers, housing and logistics personnel, EH&S, and more.
Start your department's plan
You may choose to develop your department’s business continuity plan by using the Continuity of Operations Plan (COOP) template to kickstart departmental information prior to inputs into UC Ready.